• Procurement

  • Planning and Strategy

  • Planning and Strategy


    The most important element to a successful CRM system isn't the CRM platform, but the strategy and planning behind it. Here you can discuss any questions about what it takes to plan the best CRM strategy possible to meet your goals.
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  • Operations

  • Operations


    Implementing a solid, scalable and successful CRM operational model can differ from institution to institution depending on departmental structures and strategic goals. Discuss your experience and opinions on how to best set up your operations.
    2 Topics
    6 Posts
    System Governanc...
    Fri Jun 02, 2017 3:38 pm
    Andy Ball View latest post
  • Software Vendors and Partners

  • Embedding CRM in your HEI

  • Embedding CRM in your HEI


    There are many facets to a successful CRM implementation, from technical elements such as integration with your SRS, to ensuring that colleagues across the wider university are on board with CRM initiatives. Discuss your challenges and hurdles here.
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  • Communications and Output

  • GDPR and Data Protection

  • CMA and CRM

  • Reporting

  • Reporting


    If you have any questions around how to harness big data and analyse patterns and trends to make operational improvements towards your strategic goals, then direct your queries here.
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    0 Posts

  • National Conference and Other Events

  • Tech Hub

  • Tech Hub


    If you've got a problem with HTML, CSS, SQL (or any other acronym) that's left you going round in circles, then you can share with the group here.
    2 Topics
    4 Posts
    MS Dynamics spec...
    Tue May 09, 2017 4:09 pm
    Graham Hackney View latest post
  • Lessons Learned

  • Lessons Learned


    A place to share those things you wish you knew beforehand...
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    0 Posts

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